What if I receive Damaged, Defective, Incorrect Items?

If you have received products that are defected or you have received products different from your order, kindly follow the steps below:

1. Take a photo and video of the faulty item (As detailed as possible) and send us within 48 hours of receiving the shipment.
2. Explain your problem in detail.
3. Send the proof to our customer service through email - [email protected]

After reviewing the status, the customer service department will update you on your status for refund within 48 hours.