If you have received products that are defected or you have received products different from your order, kindly follow the steps below:. After reviewing the status, the customer service department will update you on your status for refund within 48 h

<h1 id="what-if-i-receive-damaged-defective-incorrect-items">What if I receive Damaged, Defective, Incorrect Items?</h1><p id="isPasted">If you have received products that are defected or you have received products different from your order, kindly follow the steps below:</p><ol><li>Take a photo and video of the faulty item (As detailed as possible) and send us within 48 hours of receiving the shipment.</li><li>Explain your problem in detail.</li><li>Send the proof to our customer service through email - support@thelitttleconnection.com</li></ol><p>After reviewing the status, the customer service department will update you on your status for refund within 48 hours.</p>

What if I receive Damaged, Defective, Incorrect Items?

Please allow up to 48 hours to respond.  
Don't worry, we will email you.

Email us for customer support. Please allow up to 48 hours for a response.

Download our app from the Google Play Store

Download our app from the Apple App Store 

Get back to shopping

The Little Connection

If you have a problem with your order, take a photo and video of the faulty item and send it to us within 48 hours. Provide a detailed description of the problem you are experiencing. Allow up to 48 hours for us to respond.